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Privacy Policy

Table of contents

The controller responsible for data processing is:
All-in-Gas GmbH
Gautinger Str.84 
82319 Starnberg
Mail: contact@allingas.com
Telephone: +4981519590488

We appreciate your interest in our online shop. Protecting your privacy is very important to us. Below we provide detailed information about how we handle your data.


1. Access Data and Hosting

You can visit our websites without providing any personal information. Each time you access a website, the web server automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of access, the amount of data transferred, and the requesting provider (access data), and documents the access. This access data is evaluated exclusively for the purpose of ensuring trouble-free operation of the website and improving our offering. This serves to safeguard our legitimate interests, which prevail within the context of a balancing of interests, in a correct presentation of our offering in accordance with Art. 6 (1) (f) GDPR. All access data will be deleted no later than one month after your visit to the website.

Hosting
The services for hosting and displaying the website are partly provided by our service providers as part of processing on our behalf. Unless otherwise stated in this Privacy Policy, all access data and all data collected in forms provided for this purpose on this website are processed on their servers. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact options described in this Privacy Policy. Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection: United Kingdom, Canada, USA.

A European Commission decision on an adequate level of data protection for the USA serves as the basis for transfers to third countries, provided the respective service provider is certified. Until our service providers are certified, data transfers will continue to be based on this basis: European Commission Standard Data Protection Clauses.

Our service providers are located and/or use servers in these countries: Australia. There is no adequacy decision from the European Commission for these countries. Our cooperation with you is based on these guarantees: European Commission Standard Data Protection Clauses.

The adequacy decision for the USA applies as the basis for transfers to third countries, provided the respective service provider is certified. Until our service providers are certified, data transfers will continue to be based on this basis: the European Commission's standard data protection clauses.

2. Data processing for contract processing and contact

2.1 Data processing for contract processing

For the purpose of contract processing (including inquiries regarding and processing of any existing warranty and performance claims, as well as any statutory update obligations) in accordance with Art. 6 (1) (b) GDPR, we collect personal data when you voluntarily provide it to us as part of your order. Mandatory fields are marked as such, as in these cases we absolutely need the data to process the contract, and without it we cannot ship the order. The data collected can be seen in the respective input forms. Further information on the processing of your data, in particular on the transfer to our service providers for the purpose of order, payment, and shipping processing, can be found in the following sections of this privacy policy. After the contract has been fully processed, your data will be restricted for further processing and deleted after the expiry of the retention periods under tax and commercial law in accordance with Art. 6 (1) (c) GDPR, unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR or we reserve the right to use your data in any other way that is permitted by law and about which we will inform you in this privacy policy.

Inventory management system
We use inventory management systems from external service providers to process orders and contracts. Our service providers work for us as part of a contract processing agreement. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact options described in this privacy policy.

2.2 Customer Account

If you have given your consent in accordance with Art. 6 (1) (a) GDPR by choosing to open a customer account, we will use your data for the purpose of opening a customer account and storing your data for future orders on our website. You can delete your customer account at any time and can do so either by sending a message to the contact option described in this privacy policy or via a dedicated function in your customer account. After your customer account has been deleted, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR or we reserve the right to use your data in any other way that is permitted by law and about which we will inform you in this policy.

2.3 Contact

As part of customer communication, we collect personal data to process your inquiries in accordance with Art. 6 (1) (b) GDPR if you voluntarily provide it to us when contacting us (e.g., via contact form, live chat tool, or email). Mandatory fields are marked as such, as in these cases we absolutely need the data to process your contact. The data collected is evident from the respective input forms. Once your inquiry has been fully processed, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR, or we reserve the right to use the data in any other way that is permitted by law and about which we inform you in this declaration.

3. Data processing for the purpose of shipping processing

To fulfill the contract in accordance with Art. 6 (1) (b) GDPR, we will pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact details described in this privacy policy.

Data transfer to shipping service providers for the purpose of shipping notification

If you have given us your express consent to do so during or after your order, we will pass on your email address and telephone number to the selected shipping service provider on this basis in accordance with Art. 6 (1) (a) GDPR so that they can contact you before delivery for the purpose of notifying you of or coordinating the delivery. Your consent can be revoked at any time by sending a message to the contact details described in this privacy policy or directly to the shipping service provider at the contact address listed below. After revocation, we will delete the data you provided for this purpose unless you have expressly consented to further use of your data or we reserve the right to use your data in any other way that is permitted by law and about which we will inform you in this privacy policy. If you have any questions about our service providers and the basis of our collaboration with them, please use the contact options described in this privacy policy.


United Parcel Service Deutschland S.à r.l. & Co. OHG
Görlitzer Straße 1
41460 Neuss
Deutschland

DHL Paket GmbH
Sträßchensweg 10
53113 Bonn
Deutschland

Trans-o-Flex
Hertzstraße 10
69469 Weinheim
Deutschland

4. Data processing for payment processing

We work with the following partners to process payments in our online shop: technical service providers, credit institutions, and payment service providers.

4.1 Data processing for transaction processing

Depending on the payment method selected, we will pass on the data necessary for processing the payment transaction to our technical service providers, who work for us as part of a contract processing agreement, or to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary to process the payment. This serves the purpose of fulfilling the contract in accordance with Art. 6 (1) (b) GDPR. In some cases, the payment service providers collect the data required for processing the payment themselves, e.g., on their own website or via a technical integration in the ordering process. The privacy policy of the respective payment service provider applies in this respect. If you have any questions about our payment processing partners and the basis of our cooperation with them, please use the contact options described in this privacy policy.

4.2 Data processing for the purpose of fraud prevention and optimizing our payment processes

If necessary, we provide our service providers with additional data, which they use as our processors, together with the data necessary for processing the payment, for the purpose of fraud prevention and optimizing our payment processes (e.g., invoicing, processing of disputed payments, accounting support). Pursuant to Art. 6 (1) (f) GDPR, this serves to protect our legitimate interests in protecting ourselves against fraud and in efficient payment management, which prevail within the framework of a balancing of interests.

4.3 Credit check

If we make advance payments (when purchasing on account), we obtain an identity and credit check from specialized service providers (credit agencies). For this purpose, we will transmit your personal data required for a credit check to:

Creditreform Boniversum GmbH
Hammfelddamm 13
41460 Neuss
Deutschland

This serves to safeguard our legitimate interests, which prevail within the context of a balancing of interests, pursuant to Art. 6 (1) (f) GDPR in assessing the creditworthiness and willingness to pay of our potential customers prior to the conclusion of the contract and thus avoiding purchase price defaults. This is necessary for the conclusion of the contract pursuant to Art. 22 (2) (a) GDPR. Appropriate measures to protect your rights, freedoms, and legitimate interests will be taken into account. You have the opportunity to explain your point of view and contest the decision by contacting us using the contact options described in this privacy policy. After the contract has been fully processed, your data processed for this purpose will be deleted unless you have expressly consented to further use of your data or we reserve the right to use the data in any other way that is permitted by law and about which we inform you in this policy.

5. Advertising by email and telephone

5.1 Email newsletter without registration and your right to object

If we receive your email address in connection with the sale of a product or service and you have not objected, we reserve the right, based on Section 7 (3) of the German Unfair Competition Act (UWG), to regularly send you offers for similar products from our range, similar to those you have already purchased. This serves to safeguard our legitimate interests in addressing our customers with advertising, which prevail within the context of a balancing of interests, in accordance with Art. 6 (1) (f) GDPR. You can object to this use of your email address at any time by sending a message to the contact option described in this privacy policy or via a link provided for this purpose in the advertising email, without incurring any costs other than the transmission costs according to the basic rates. After unsubscribing, we will delete your email address from the recipient list unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR or we reserve the right to use your data in any other way that is permitted by law and about which we will inform you in this policy.

5.2 Sending feedback requests by email

If you have given us your express consent to do so during or after your order in accordance with Art. 6 (1) (a) GDPR, we will use your email address to request a review of your order using the rating system we use. This consent can be revoked at any time by sending a message to the contact option described in this privacy policy or via a link provided for this purpose in the feedback request. After you revoke your consent, we will delete your email address from the recipient list unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR or we reserve the right to use your data in any other way that is permitted by law and about which we will inform you in this statement. The review requests may also be sent by our service provider, Trusted Shops SE, Subbelrather Str. 15C, 50823 Cologne ("Trusted Shops"). When sending review requests, we receive information about the respective status from Trusted Shops (e.g., whether the review request was sent and whether it was received). This is done in accordance with Art. 6 (1) (f) GDPR to fulfill our legitimate interest in receiving information about the review invitations in order to make any necessary optimizations based on this, as well as to fulfill Trusted Shops' legitimate interest in being able to offer this service. We are jointly responsible with Trusted Shops for sending review requests and for collecting and displaying review and status information. Within the scope of the joint responsibility existing between us and Trusted Shops, please contact Trusted Shops for data protection questions and to assert your rights. You can find their contact details here. Further information on data protection can be found at the following link. Regardless of this, you can always contact us using the contact details described in this privacy policy. Your request will then, if necessary, be forwarded to the other responsible party for response.

5.3 Telephone advertising

If you have given your consent in accordance with Art. 6 (1) (a) GDPR, we will use the data required for this purpose or separately provided by you for our own advertising purposes, e.g., to inform you about interesting offers and our products. You can revoke your consent at any time, either by sending a message to the contact details described in this privacy policy or by verbally communicating it with each call. After revocation, we will delete your telephone number unless you have expressly consented to further use of your data or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this declaration.

6. Cookies and other technologies

5. Werbung per E-Mail, Telefon

Wenn wir Ihre E-Mail-Adresse im Zusammenhang mit dem Verkauf einer Ware oder Dienstleistung erhalten und Sie dem nicht widersprochen haben...

General information

To make visiting our website more attractive and to enable the use of certain functions, we use technologies on various pages, including so-called cookies. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e., after closing your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser the next time you visit (persistent cookies).

Protection of privacy on end devices

When using our online offering, we use absolutely necessary technologies to provide the expressly requested telemedia service. The storage of information on your device or access to information already stored on your device does not require your consent. For functions that are not absolutely necessary, the storage of information on your device or access to information already stored on your device requires your consent. Please note that if you do not grant your consent, parts of the website may not be fully usable. Any consent you may have given will remain in effect until you adjust or reset the respective settings on your device.

Possible downstream data processing through cookies and other technologies

We use technologies that are absolutely necessary for the use of certain functions of our website (e.g., shopping cart function). These technologies collect and process IP addresses, time of visits, device and browser information, as well as information about your use of our website (e.g., information about the contents of your shopping cart). Within the framework of a balancing of interests, this serves the overriding legitimate interest in an optimized presentation of our offering in accordance with Art. 6 (1) (f) GDPR. We also use technologies to fulfill the legal obligations to which we are subject (e.g., to be able to prove consent to the processing of your personal data), as well as for web analysis and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this Privacy Policy.

Cookie Settings

You can find the cookie settings for your browser under the following links: Microsoft Edge™ / Safari™ / Chrome™ / / Firefox™ / Opera™ If you have consented to the use of these technologies in accordance with Art. 6 (1) (a) GDPR, you can revoke your consent at any time by sending a message to the contact details described in the privacy policy.

7. Use of Cookies and Other Technologies

We use the following cookies and other third-party technologies on our website. Unless otherwise stated for the individual technologies, this is done on the basis of your consent in accordance with Art. 6 (1) (a) GDPR. Once the purpose no longer applies and we no longer use the respective technology, the data collected in this context will be deleted. You can revoke your consent at any time with future effect. Further information on your options for revoking consent can be found in the "Cookies and Other Technologies" section. Further information, including the basis of our collaboration with the individual providers, can be found for each technology. If you have any questions about the providers and the basis of our collaboration with them, please use the contact options described in this Privacy Policy.

7.1 Use of Google Services

We use the technologies described below from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information automatically collected by Google technologies about your use of our website is generally transferred to a server of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, and stored there. Unless otherwise stated for the individual technologies, data processing is based on an agreement concluded for the respective technology between joint controllers in accordance with Art. 26 GDPR. Further information about data processing by Google can be found in Google's privacy policy.

Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has determined an adequate level of data protection.

Our service providers are located and/or use servers in countries outside the EU and the EEA. No adequacy decision from the European Commission has been made for these countries. Our cooperation with them is based on standard data protection clauses of the European Commission.

Google Analytics

For the purpose of website analysis, Google Analytics automatically collects and stores data (IP address, time of visit, device and browser information, as well as information about your use of our website), from which user profiles are created using pseudonyms. Cookies may be used for this purpose. If you visit our website from the EU, your IP address will be stored on a server located in the EU to derive location data and then immediately deleted before the traffic is forwarded to other Google servers for processing. Data processing is carried out on the basis of a contract processing agreement with Google

Google Ads

For website analysis and event tracking, we use Google Ads Conversion Tracking to measure your subsequent usage behavior if you have accessed our website via a Google Ads ad. Cookies may be used for this purpose, and data (IP address, time of visit, device and browser information, as well as information about your use of our website based on events specified by us, such as visiting a website or subscribing to a newsletter) may be collected, from which user profiles are created using pseudonyms.

Google Maps

To visually display geographical information, Google Maps collects data about your use of the Maps features, in particular your IP address and location data, transmits it to Google, and then processes it. We have no influence on this subsequent data processing.

YouTube Video Plugin

To integrate third-party content, data (IP address, time of visit, device and browser information) is collected via the YouTube Video Plugin in the enhanced privacy mode we use, transmitted to Google, and then processed by Google, only if you play a video.

7.2 Other providers of web analysis and online marketing services 

Use of etracker for web analysis

For the purpose of website analysis, data (IP address, time of visit, device and browser information, as well as information about your use of our website) is automatically collected and stored using technologies from etracker GmbH, Erste Brunnenstraße 1, 20459 Hamburg, Deutschland („etracker“) User profiles are created from these data using pseudonyms. Cookies may be used for this purpose. The pseudonymized user profiles will not be merged with personal data about the bearer of the pseudonym without separate, express consent. etracker acts on our behalf.

8. Integration of the Trusted Shops Trustbadge/other widgets

Trusted Shops widgets are integrated into this website to display Trusted Shops services (e.g., quality seals, collected reviews) and to offer Trusted Shops products to buyers after an order.

Trusted Shops widgets are integrated into this website. This serves to safeguard our legitimate interests, which prevail within the context of a balancing of interests, in optimal marketing by enabling secure shopping in accordance with Art. 6 (1) (f) GDPR. The Trustbadge and the services advertised with it are offered by Trusted Shops SE, Subbelrather Str. 15C, 50823 Cologne ("Trusted Shops"), with whom we are jointly responsible for data protection pursuant to Art. 26 GDPR. Within the scope of this data protection notice, we inform you below about the essential contractual content pursuant to Art. 26 (2) GDPR.

Within the scope of the joint responsibility existing between us and Trusted Shops SE, please contact Trusted Shops preferably for data protection questions and to assert your rights using the contact options provided in the data protection information. Regardless of this, you can always contact the responsible party of your choice. Your request will then be forwarded to the other responsible party for response, if necessary.

8.1 Data processing when integrating the Trustbadge/other widgets

The Trustbadge is provided by a US CDN (Content Delivery Network) provider. An appropriate level of data protection is ensured by an adequacy decision of the EU Commission, which is available for the US here. Service providers used in the US are generally certified under the EU-US Data Privacy Framework (DPF). Further information can be found here. If service providers used are not certified under the DPF, standard contractual clauses have been concluded as a suitable guarantee.

When you access the Trustbadge, the web server automatically saves a so-called server log file, which also contains your IP address, the date and time of access, the amount of data transferred, and the requesting provider (access data), and documents the access. The IP address is anonymized immediately after collection so that the stored data cannot be assigned to you personally. The anonymized data is used primarily for statistical purposes and error analysis

8.2 Data processing after order completion

After the order has been completed, order information (order total, order number, and, if applicable, purchased product) and your email address, hashed using a cryptographic one-way function, are transmitted to Trusted Shops. The legal basis is Art. 6 (1) (f) GDPR. This serves to verify whether you are already registered for Trusted Shops services and is therefore necessary to fulfill our and Trusted Shops' overriding legitimate interests in providing the buyer protection linked to the specific order and the transactional evaluation services in accordance with Art. 6 (1) (f) GDPR. If this is the case, further processing will take place in accordance with the contractual agreement concluded between you and Trusted Shops.

If you are not yet registered for the services, you will then be given the opportunity to do so for the first time. Further processing after registration is also governed by the contractual agreement with Trusted Shops. If you do not register, all submitted data will be automatically deleted by Trusted Shops, and personal identification will no longer be possible. Trusted Shops uses service providers in the areas of hosting, monitoring, and logging. The legal basis is Art. 6 (1) (f) GDPR for the purpose of ensuring uninterrupted operation. Processing may take place in third countries (USA, Great Britain, and Israel). An appropriate level of data protection is ensured by an adequacy decision of the EU Commission, which is available for the USA here, for the Great Britain here, and for Israel here. Service providers from the USA are generally certified under the EU-U.S. Data Privacy Framework (DPF). Further information can be found here. If service providers are not certified under the DPF, standard contractual clauses have been concluded as a suitable guarantee. 

9. Contact options and your rights

9.1 Your rights

As a data subject, you have the following rights:

  • according to Art. 15 GDPR, the right to request information about your personal data processed by us, to the extent specified therein;
  • according to Art. 16 GDPR, the right to immediately request the rectification of inaccurate or incomplete personal data stored by us;
  • according to Art. 17 GDPR, the right to request the erasure of your personal data stored by us, unless further processing is necessary to exercise the right 
  • to exercise the right to freedom of expression and information;
  • to fulfill a legal obligation;; 
  • for reasons of public interest or to assert, exercise, or defend legal claims;
  • according to Art. 18 GDPR, the right to request the restriction of the processing of your personal data, provided that you dispute the accuracy of the data;
  • the processing is unlawful, but you refuse its erasure;
  • the processing is unlawful, but you refuse its erasure;
  • we no longer need the data, but you require it to assert, exercise, or defend legal claims, or you have objected to processing pursuant to Art. 21 GDPR;
  • Sie gemäß Art. 21 DSGVO Widerspruch gegen die Verarbeitung eingelegt haben;
  • pursuant to Art. 20 GDPR, you have the right to receive your personal data that you have provided to us in a structured, common, and machine-readable format or to request that it be transferred to another controller;
  • pursuant to Art. 77 GDPR, you have the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or work or our company headquarters.

Right of Objection

If we process personal data as described above to protect our legitimate interests, which prevail within the framework of a balancing of interests, you can object to this processing with future effect. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. If the processing is carried out for other purposes, you only have the right to object if there are reasons arising from your particular situation. After exercising your right of objection, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or if the processing serves to assert, exercise, or defend legal claims. This does not apply if the processing is carried out for direct marketing purposes. In this case, we will no longer process your personal data for this purpose.

9.2 Contact options

If you have any questions about the collection, processing, or use of your personal data, or if you wish to request information, correction, restriction, or deletion of data, or if you wish to revoke consent granted or object to a specific use of your data, please contact us directly using the contact details in our legal notice.


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